An error is preventing some people from using Google Wallet

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  • Some people are reporting that they are unable to use Google Wallet.
  • The root cause of the issue is an error that claims the device is rooted or running uncertified software.
  • The software in question could be Google’s own safety system.

If you’re having trouble using Google Wallet, you’re not alone. A number of people are reporting that they are experiencing an error that’s preventing them from using the app.

As discovered by Android Police, some Google Wallet users are reporting on Reddit that they are unable to use Google Wallet. These users appear to be running into a security issue that causes a notification to pop up stating that their device is rooted or running uncertified software.

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